Soapbox: Cisco CallManager
December 28th, 2006
Let it be known that I like Cisco products, and CallManager is no exception.
However, parts of the user interface need some improvement.
For example, when a phone is created in the system, it has a “Device ID”, which is, for all practical purposes, its MAC address. (Working phones also have a phone number, you know, the digits you mash to call someone.
So, when you look for a phone, what is the default search term? Device ID. Who remembers their MAC address? (Ok, I do, but I do LAA so I can find myself when troubleshooting. Yes, I’m odd.) Who remembers their phone number? Everyone. Wouldn’t it make sense for the default search term to be the phone number?
It’s minor, but annoying.
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