We are currently running this blog service on mediatemple’s grid server service.  Although we have had some ups and downs with it, generally we have been happy. 

Today, however, the mediatemple grid has been down 9% of the time per our monitoring software. 

Want some details?

Check time (PST 3.0)Result
03:00 AM - 10:55 AM Ok
11:02 AM - 11:16 AM Failed
11:20 AM - 01:30 PM Ok
01:36 PM - 01:46 PM Failed
01:51 PM - 01:51 PM Ok
01:56 PM - 02:21 PM Failed
02:25 PM - 05:27 PM Ok
05:34 PM - 05:34 PM Failed
05:38 PM - 05:44 PM Ok
05:49 PM - 05:49 PM Failed
05:52 PM - 05:52 PM Ok
05:59 PM - 06:28 PM Failed

Here is mediatemple’s public reporting on the problem.

Sorry, guys.  Just hang with us.  It is currently out of our control.

10 Responses to “Sorry — Blog Service Sketchy Today”

  1. Joe D'Andrea Says:

    Ditto, I’m in the same boat as you on this one. Sigh.

    Two questions:

    1. Where did you get that support incident link? I don’t see any obvious route in to all those incidents. Very handy to have!

    2. What are you using for monitoring? (Big Brother, a third party service, etc.)?

  2. Johnny Says:

    We’re actually using Little Sister - she tattle-tales any time the site is down. =P

    I think Q put together a script, but I might be wrong.

  3. Ross Says:

    Dpon’t worry you aren’t the only one, grid is going down multiple times a day for everyone unfortunantly.

    Ross
    - http://www.thehostguru.com

  4. davak Says:

    I think things are becoming more stable over the last 24 hrs…

    We use SiteUptime as one of our current monitoring systems. (Affilate link… give us some love.) They have a great free service, and we have recently upgraded to their inexpensive subscription service. We have enjoyed it so far.

    I also use a version of ipcheck. It’s fairly buggy with a complex database/server design. I’m not a big fan of it.

    The incident link was provided by our support ticket. Actually, that link was about all the information they provided.

    My fear is that mediatemple grid will degenerate to the level of dreamhost. Yuck.

    Sorry it took a server outage for you guys to find me. :)

    Adding both of your sites to my feedreader now.

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  8. Frank Says:

    Has this been resolved. I am deciding on the next technology to bring my hosting business to the next level. I was pretty sold on the grid server from either Mosso or Media Temple. Since Mosso doesn’t have the capability to run cron jobs, I was leaning toward MT - Until I read this blog.

    Anyone used the MediaTemple Dedicated Virtual server?

  9. Davak Says:

    Dedicated has been wonderful for us. That’s completely seperate than the grid, and we’ve been using it forever. If you can afford it, I would recommend it above all else.

    The grid service has been improving and improving. You can see my update to this post here:

    http://blogs.tech-recipes.com/davak/2006/12/02/mediatemple-grid-ups-and-downs/

  10. limpeh Says:

    Hi Dawak,

    Could you update on how is the current stage of (dv) / (gs) you are using?

    Thanks

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