Entries Tagged 'iPhone' ↓

Google Mail + IMAP = Happy Dance!!

Gmail IMAP

Davak IMed me this morning that some gmail accounts had the luxurious IMAP protocol enabled. I’ve had a hate/hate relationship with POP for… ever. Before replying to him, I clicked the settings link at top and saw “Forwarding and POP/IMAP” instead of the normal “Forwarding and POP” tab up top. This will be particularly great for iPhone access where messages sent through gmail appear as new emails not long after.  Don’t fret if you account is not currently enabled.  No one else I know has theirs enabled yet.  IMAP can be a server-intensive protocol in some ways, so it is prudent of Google to roll it out slowly.

iPhone Support: High-tech MacGyvering

I got a kick out of something that Apple sent me. My iPhone has intermittently been acting up (not making sounds when it ought to — when typing or, less importantly, talking to someone). I’ve worked both ends of so many hardware support cases that I’m fine with that, stuff happens. The mark of a good company is how easy their tech support is to navigate, how quickly you get results out of their tech support, and the magnitude of those results. So far, Apple rocks.

Quick phone response, intelligent questions, and I had a replacement service loaner iPhone this morning, the next day. The very best part came when I opened the box and surveyed the contents.

Before I opened the box, I thought about looking for something to open the SIM card holder with. Then I thought, meh, I bet they have some tool in there for that. Indeed they did and it’s now my favorite support tool included by any company with any product:

iPhone Support paperclip

Sure, they could have developed some elaborate tool to fit this purpose. But I applaud them for the simplicity of this solution. It’s the tool I would have rummaged for in my desk drawer for 10 minutes, so it’s really great that they included one. I like the packaging, too, the little plastic bag with the worth-a-thousand-words directions.

The recovery of my original iPhone’s contents onto the new one was remarkably complete. I was impressed by this — even the log of my phone calls made it back.

Of course, I’d rather have had no problems with my beloved iPhone, but it may have been worth it for the chuckle I got when I saw the paper clip in the bag.

iPhone AIM client: FlickIM

Newcomer to the growing list of supported iPhone instant messaging clients, FlickIM is, in my opinion, the best of the bunch if you are an AIM user. To try it out, hit http://flickim.com on your iPhone. The experience is very iPhone-like. What impresses me most is its ability to retain and reconnect to the service after longish periods away from Safari. This has not been a feature of most other iPhone IM clients that I’ve tried.

FlickIM also supports sending YouTube or movie trailer videos via IM. References to the videos are sent so that another iPhone user running FlickIM will see the video play immediately, otherwise a clickable link will be sent to users of other clients.

Orange talk bubbles pop up to indicate other chat sessions and allow quick movement among them — a very nice feature.

All in all, FlickIM represents an as-near-to-fully-functional iPhone IM application as we can expect from a webapp. The biggest thing lacking from IM clients using a browser approach is full-iPhone integration. When my iPhone is locked, it’s smudgy screen black, I would love for it to make a little sound and vibration and pop up a little growl-like notification of the new IM that’s arrived much like SMS messages do. I’m reserving a little tear for the day this happens.