well, i’d consider myself a veteran if not expert on buying products online. i joined ebay about 8 years ago and prior to ebay had used Amazon.com and Newegg.com since their inception. however, after speaking with co-workers and friends throughout the year; i realized that there are still a lot of newbs or first timers out there when it comes to online purchasing.

so this blog is a very quick overview on things to watch out for if you are a newbie.

  1. Research, research, research! You have the power of the web at your hands and you might as well use it to your advantage. Many people are kind enough to give good (usually) feedback about both an item and vendor. Newegg.com is a great place to check reviews and epinions.com also is good one. Doing a google search for your product and a review always works too.
  2. Let’s say you find the product you want but the price is almost too good to believe. Chances are that it is too good to believe and probably (occasionally you can find those killer deals) has a catch or may not be for the exact product.
  3. If your using eBay.com to find your item (be it used or new), READ THE WHOLE AUCTION DETAILS! eBay used to be a great place for getting deals on items but more often than none the shipping costs can negate most deals on the price.
    Also, be sure that what your getting is the actual product and not a ‘chinese-knock off’. From my experience, knock-offs of popular items are becoming more prevalent on ebay. Also, if the item is used; i’d check to make sure that it is guaranteed to be NON-DOA (doa = dead on arrival); if they do not guarantee this, the item most likely doesn’t work.
  4. If your paying via credit card, see if your card company offers any services to allow for ‘virtual’ card numbers for purchases. these virtual card numbers are only good for that one purchase and can help reduce unauthorized use of your credit card number.
  5. If your using eBay.com and its a bidding auction; remember not to get caught up in the bidding. i’ve seen many auctions online that end up with a higher price than if you were to buy the item new in store or online.
  6. Always be sure the site you are purchasing from uses SSL security for their checkout page. This can help reduce the possibility of a spoofed site and will encrypt the information sent through the web form to the retailer. You can check this by looking at the URL address of the checkout page, it will start with “https://”
  7. Use deal sites and if you use an RSS reader, add their feeds to your reader. Here are two of my fave deal sites i subscribe to:
    http://slickdeals.net
    http://techbargains.com
  8. If a store offers in-store pickup and you don’t mind stopping by the store or if the vendor has a store near you go that route to save on shipping. Most times you can get the online price and avoid the shipping costs by doing this. I’ve used this a few times for Circuit City and Best Buy.
  9. If your not sure on the vendor or retailer’s creds; again do a google for the store or vendor. I know i almost bought my Sony Cybershot DSC-T9 from a store that i thought i could get a great deal on ($100 less than most other stores) but after researching the store found out that it got terrible reviews and most of the time never shipped items out or if they did it took a month or two to receive the items.
  10. Finally, hit up forum boards to help with your research. people that have had bad experiences with products or stores like to voice their opinions.

Well, i think for now that is a good start for you newbies out there. Enjoy and be safe when getting your geek on. :)

22 Responses to “online purchasing and researching tips…”

I use http://www.resellerratings.com/ before I buy from any new store. You can find just about any store on there. I trust circuit city and target just fine, but when it is www.bobsnewyorkcameraexchange.com … then I check them out. If you are buying a digital camera, do NOT buy from any mom & pop shop in New York. Just don’t do it. Trust me.

@ dan

nice tip! thanks for adding them to the list.

[…] Whether you’ve been happily buying stuff on the web for years or you’re just getting started, this list of online commerce tips from Tech-Recipes will help you fine-tune your purchasing power. For instance, if a deal seems too good to be true, for the most part, it probably is. You can also double-check killer deals that you find on sites such as eBay on other techie bargain sites, get a virtual credit card number that is good for only one purchase, and use the web to find forums that are discussing either that product or store you’re thinking of purchasing an item from. Online purchasing and researching tips [Tech-Recipes] […]

I’ve found a good tip is to do a number of things:

1. Find niche review sites in that field, so if you are buying a digital camera use dpreview.com or web hosting use webhostingunleashed.com. The smaller niche sites have good info too.

2. Search on google and google blog search for the “produce review” and “product reviews”, there is a lot of good stuff from bloggers and other people out there that is otherwise hard to find.

3. For checking on a company selling the product do similar and just type in “company review”, “company”, or “company sucks” to hear some horror stories.

thakns, Ben

[…] Whether you’ve been happily buying stuff on the web for years or you’re just getting started, this list of online commerce tips from Tech-Recipes will help you fine-tune your purchasing power. For instance, if a deal seems too good to be true, for the most part, it probably is. You can also double-check killer deals that you find on sites such as eBay on other techie bargain sites, get a virtual credit card number that is good for only one purchase, and use the web to find forums that are discussing either that product or store you’re thinking of purchasing an item from. Online purchasing and researching tips [Tech-Recipes] […]

[…] I found another great guide to online shopping and security here from the digital tirades of seamonkey420 blog. […]

[…] Whether you’ve been happily buying stuff on the web for years or you’re just getting started, this list of online commerce tips from Tech-Recipes will help you fine-tune your purchasing power. For instance, if a deal seems too good to be true, for the most part, it probably is. You can also double-check killer deals that you find on sites such as eBay on other techie bargain sites, get a virtual credit card number that is good for only one purchase, and use the web to find forums that are discussing either that product or store you’re thinking of purchasing an item from. Online purchasing and researching tips [Tech-Recipes] […]

[…] Whether you’ve been happily buying stuff on the web for years or you’re just getting started, this list of online commerce tips from Tech-Recipes will help you fine-tune your purchasing power. For instance, if a deal seems too good to be true, for the most part, it probably is. You can also double-check killer deals that you find on sites such as eBay on other techie bargain sites, get a virtual credit card number that is good for only one purchase, and use the web to find forums that are discussing either that product or store you’re thinking of purchasing an item from. Online purchasing and researching tips [Tech-Recipes] […]

My blog, which is ad free has some sites that have saved me lots of money for all kinds of online purchases.

http://frugal-surfer.blogspot.com/

Full disclosure: I make zero money from the blog

My one gripe about E Bay is that so may people will not sell to new members, and the reverse is true. Old timers on E Bay will not buy from a newbie. Kind of a catch 22

Luckily I have been on E Bay for several years, but I end up selling stuff for m family and friends because they cannot get a nibble (except from Nigeria) because the have no rating.

Any suggestions?

Hello,
I’m also a bit of a online shopper myself and though most of my purchasing in done on e-bay… But recently i purchased a digital camera worth Rs. 2894 (Indian currency) from Sify Mall and well they sent me a defective one and they are not responding to my mails and also phone calls(they just keep me on a hold and then disconnect). I’ve checked and rechecked and found that i’ve purchased it from sify mall and not a fraud. So, what should i do that they give me a refund or an ex-change or something like that.. Plz help me out with some suggestions.
Waiting for your reply…..
thanks,
Shoukat

i hate to be mr. pedantic misery guts, but you’re, not your, is the contraction for “you are”…

an ebay trick to pay attention to: mandatory shipping insurance. it is often slipped into the fine print somewhere and once you’ve committed to your purchase, you’re liable for it… and it probably won’t show up in paypal until long after the transaction is complete.

There’s a decent site on it’s way from the Crowdstorm team which aggregates reviews from magazines and users: http://www.crowdstorm.com/tour and let’s you ask some trusted experts about what you should buy.

Haven’t actually seen it live yet but hear good things.

@ben thanks for the additional tips!

@shoukat hmm, you may wanna go the better business bureau route if they are non-responsive or perhaps even contact your credit card company and see if they can do something or perhaps offer a refund due to possible fraud. i know when i got burned on a highend cell phone via ebay, my bank went after the seller and i eventually got all of my money back (it did take about 10 days).

@ baj.. hehe.. its all good, i try to keep the grammar up to par but realize that my typing doesn’t match my thoughts somedays.. :)

@Shannon yes, that is a nasty catch22 of the newbie on ebay. personally, when i see new ebayers selling items, i like to first send them a message via ebay to make sure its not a hijacked account. second, i would not list any emails in the auction and recommend to contact via ebay (again, helps w/ensuring your potential buyers you are legit and not a hijacked account). and finally, when you do sell or buy, leave feedback and ask that they do too.

@ phillip i’ll have to keep my eye on that site.. sounds promising. :)

@shoukat,

Post your complaint on http://www.corecentre.org/

My favorite site for finding discounts and deals on Amazon.com is the easy-to-use site at http://www.jangle.net

Jangle.net lets you search and sort items by popularity, price, discount amount, and user rating.

[…] An excellent example of pre-shopping advice, straight from the mouth of the user. […]

i wander if i could purchase Something in space

this site allows you to put a link to your site for free.
simply upload a file give it a name and a link to your site

www.beinspace.com

[…] Whether you’ve been happily buying stuff on the web for years or you’re just getting started, this list of online commerce tips from Tech-Recipes will help you fine-tune your purchasing power. For instance, if a deal seems too good to be true, for the most part, it probably is. You can also double-check killer deals that you find on sites such as eBay on other techie bargain sites, get a virtual credit card number that is good for only one purchase, and use the web to find forums that are discussing either that product or store you’re thinking of purchasing an item from. Online purchasing and researching tips [Tech-Recipes] […]

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yea id recommend checking out some review sites before buying anything from unrecognized websites, especially ones that sell electronics and try and use the ‘bait n swap’ tactic.
-jack

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